Sunday 18 October 2009

Public Transport




To use public transport in Melbourne, you must have a valid ticket. You can buy a Metcard from a ticket machine at any train station or a customer service centre at the train station. You can also buy a Metcard from different shops that display a blue Metcard sign. If you go on the internet, you can also buy your tickets online and get them delivered to your address.

A Metcard allows you to use a train, a tram or a bus. Just make sure you have the correct ticket when you travel. In Melbourne there are two transport zones – zone one and zone two. If you don’t have a ticket while travelling, you may get a fine. Also if you have a concession ticket and you are not entitled to it, you can get a fine. A fine is normally about 160 dollars. This is a lot of money to pay.

Sometimes when you travel on public transport you may see someone asking to see your ticket. This person is called an authorised ticket officer. He or she may be wearing a uniform or be in plain clothes. He or she must display a badge while checking people’s tickets. A ticket officer can ask to check your ticket. If you don’t have a valid ticket, a ticket officer can issue a fine that you have to pay later on. When they issue a fine, they ask some questions and write down your details. He or she can ask to see your ID to make sure you are giving the right information.

Some people get aggressive when they get caught travelling without a valid ticket and very often tickets officers call the police. This is why ticket inspectors work in groups. This insures their safety too.

If you get caught travelling without a valid ticket, don’t panic. A ticket inspector will explain to you why this is an offence. Some ticket inspectors are in fact nice people. They may give you a valid ticket to use all day for free after they issue you with a fine. Their main job is not to check tickets; it is to provide customer service. They can tell you what train to take or which platform to go to. They make sure passengers don’t smoke or drink alcohol while using public transport. They also insure your safety at all times. At the end of the day, they do their job.
Fill in the gaps: 

internet - badge - which - get - ticket - right - inspector 
To use public transport in Melbourne, you must have a valid ticket. You can buy a Metcard from a ticket machine at any train station or a customer service centre at the train station. You can also buy a Metcard from different shops that display a blue Metcard sign. If you go on the ........., you can also buy your tickets online and get them delivered to your address. A Metcard allows you to use a train, a tram or a bus. Just make sure you have the correct ........... when you travel. In Melbourne there are two transport zones – zone one and zone two. If you don’t have a ticket while travelling, you may get a fine. Also if you have a concession ticket and you are not entitled to it, you can ......... a fine. A fine is normally about 160 dollars. This is a lot of money to pay. Sometimes when you travel on public transport you may see someone asking to see your ticket. This person is called an authorised ticket officer. He or she may be wearing a uniform or be in plain clothes. He or she must display a ........ while checking people’s tickets. A ticket officer can ask to check your ticket. If you don’t have a valid ticket, a ticket officer can issue a fine that you have to pay later on. When they issue a fine, they ask some questions and write down your details. He or she can ask to see your ID to make sure you are giving the ........... information. Some people get aggressive when they get caught travelling without a valid ticket and very often tickets officers call the police. This is why ticket inspectors work in groups. This insures their safety too. If you get caught travelling without a valid ticket, don’t panic. A ticket ........... will explain to you why this is an offence. Some ticket inspectors are in fact nice people. They may give you a valid ticket to use all day for free after they issue you with a fine. Their main job is not to check tickets; it is to provide customer service. They can tell you what train to take or ......... platform to go to. They make sure passengers don’t smoke or drink alcohol while using public transport. They also insure your safety at all times. At the end of the day, they do their job.